Located in the food court on the 2nd floor. If you park on the backside of the mall where the Piano store and Movie theater entrance are at. This will take you right into the food court, head up the escalator make a right and you will see us right by the movie ticket booth.
2800 Mainplace Drive, Santa Ana, California 92705, United States
Preferred Contact for custom orders email@example.com.
11:00 am – 08:00 pm
The world of custom cake pricing is much different than a traditional style birthday cake. The possibilities are far greater, and the memories that come with beautiful customized cakes far outlive the cake itself! Here are some FAQ's for ordering and pricing for custom cakes:
A custom cake is any type of cake that goes above and beyond the call of regular cake work. This can include handmade fondant pieces, flowers, or attention to detail that is a little bit extra than a traditional style birthday cake. Tiered cakes and wedding cakes are also considered custom. Adding deliveries to orders also is dependent on availability, so we also consider deliveries "custom".
All of our custom cakes are priced out on an individual basis, so we will work with you to figure out exactly what will work for your guest count and budget. Generally, the cost of a custom cake starts with the size, cake flavors, and design work. From there, labor hours are factored in as well.
Once we are adding hours of work to the cake, the price will of course be adjusted. Pricing for custom cake work is linked to time. If you let us know your budget upfront, we can let you know what is or isn't possible for your budget, and we can vary designs to work accordingly.
Custom cake work takes time, and unfortunately there's only so much of that to go around! We ask for a MINIMUM of 10 to 14 DAYS notice for custom cake work, depending on the level of customization you're looking for. 14 days notice means that your order has been placed, priced, and your deposit has been received 14 days before your order is needed. We often can, and do, accommodate last minute requests, but it cannot be guaranteed if you are not within the proper time frame, especially during wedding season (April-October).
When we accept your custom cake order, there is a lot that goes into making sure your order gets completed on time. From ordering materials, to hand-making pieces, A deposit will let us know you're serious about placing your order, and allow us to get the ball rolling to completing your order. Deposits are NON-REFUNDABLE, because the deposit will reserve your event date and labor hours. Deposits are 50% of the total of the custom order. ORDERS ARE NOT CONFIRMED UNTIL THE INITIAL DEPOSIT IS PAID.
The cupcakes in our shop are the same cake recipes we use for our cakes, and they are available for purchase all the time!
Yes! For custom cakes. We strongly encourage large cakes / specialty cakes which would be at least a (3- Tiered) be delivered to your event location to ensure there's no issues with transportation. We will figure out the delivery cost for you once a location and time is provided.
We typically DO NOT respond to emails on the weekends. We are a small shop with a limited amount of bakers and one cake decorator, so on the weekends it is next to impossible to get to emails or messages on top of the custom cake work we do. PLEASE DO NOT SEND MULTIPLE EMAILS. It will take us longer to respond to you, because our emails are answered in the order they are received, and the more emails you send without a response, the further down it bumps you on our end. We try to focus all of our attention to our custom work, so just remember, when it takes a slower amount of time to hear back on the weekend, we are dedicating ourselves to our work, just like we will when we are making your order!